Regarding the AION UT super, there's been quite an interesting "little episode" lately. Simply put, GAC, CATL, and JD.com—three big players—teamed up to create a "great car for the people," but during promotion, they accidentally caused an "image mix-up"—on the page introducing the three-party collaboration, an image with a sunroof appeared, leading many prospective owners to believe the car came with a sunroof.

So what happened? At the "Users Unfiltered" town hall on December 1st, users directly asked: Does it actually have a sunroof or not?

The brand was equally straightforward—a GAC AION executive admitted the mistake on the spot: it was a content review failure, immediately corrected along with a comprehensive self-check, and they offered a sincere apology. They also emphasized that since launch day, all official configuration sheets have clearly stated—no sunroof.

Although this was a minor mishap, what's really interesting is what came after—

This meeting wasn't just an "apology session" and nothing more—it was a real, listening-to-feedback live event. Users took the opportunity to lay out all kinds of questions on their minds:

"Is 3,000 kilometers per month enough for the battery rental?"

Response: This was set based on big data, so most families "only pay for the mileage they actually need." Not enough? Next month they'll roll out a "50 yuan for 1,000 extra kilometers" top-up package—flexible arrangement.

"Why can invoices only be issued in Shanghai and Guangzhou?"

Response: It's to help everyone take advantage of government subsidies, and it doesn't affect registration or insurance. They're already pushing to enable invoicing in more cities, and Guangzhou's subsidy has been extended to the end of January next year.

"What if I change my mind—can the deposit be refunded?"

Response: Yes! Clear refund rules were announced, giving ample time to change one's mind.

See, an "image mix-up" actually turned into a user communication session where three parties joined forces, faced problems head-on, and made on-the-spot commitments.

This model is quite fresh—one car, three brands listening to feedback together and providing guarantees together.

It's a bit like "three-on-one service"—users ask questions, three parties respond, and they respond pretty quickly.

So, rather than calling this a "controversy," it's more like a public stress test:

Whether the car has a sunroof was actually clear all along; but whether the brand has sincerity—users can see at a glance.

Fortunately, so far it seems the attitude of AION, CATL, and JD.com is:

The image was Photoshopped wrong, but the service is genuinely meant to be done well.

As for whether they can truly deliver "one car, triple the guarantee" in the end?

Well, let's keep watching how they "listen to feedback" all the way through.